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Billing/Insurance Account Specialist with Accounting Experience

Essential Job Functions:

• Insurance payor medical billing

• EOB/ERA knowledge

• Claims processing, corrections, and resubmissions

• Researching and resolving claim denials

• Calling insurance payors for claim status

• Accounts receivable management

• Responding to patient inquiries and resolving account issues

• Assisting patients with repayment terms and overdue balances

• Explaining insurance benefits to patients

• Processing denials and handling high-volume inbound calls professionally

• Taking patient insurance info and processing payments accurately

• Maintaining strict confidentiality and adhering to HIPAA regulations

• Organizing and prioritizing tasks to manage client accounts effectively

• Providing support to other staff as needed

• Maintaining a polite and professional phone manner

• Conducting follow-up calls according to policy and procedure

• AP and GL experience is a plus