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About the job

Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.

This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.

Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. Twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.

POSITION SUMMARY:
The Billing Specialist is responsible for submitting timely and accurate claims to insurance companies and sending invoices to our clients.

ESSENTIAL FUNCTIONS:
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to
help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
• Research and collect all information necessary to generate insurance claim or client invoice such as
patient demographics, insurance plan data, and service data.
• Enter billing information into the LIS system in preparation for upload to billing system.
• Verify patient insurance coverage with payer.
• Submit accurate medical claims to the appropriate payer and client in a timely manner.
• Address invalid and rejected claims from billing system work queues and clearinghouse.
• Complete medical records requests.
• Correct any errors that have been assigned back by Billing Team Lead and/or Denial Management.
• Root cause, develop solutions and correct any insurance claims denied for eligibility reasons.
• Submit insurance and facility claim information in provider portals
• Training with Billing Team Lead on payer policy changes.
• Answer phones in a professional, courteous and timely manner.
• Process mail returns and acquire updated addresses.
• Mail correspondence

Education: Minimum of high school diploma

Experience: Three (3) years of experience of any combination of medical billing, collections, and financial counseling and 1 year of customer service experience

Computer Skills: Proficient with various software applications (Outlook, Excel, Word), computer systems, web-based applications, and third-party portals

What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.

Specifically, we offer the following benefits to full-time employees:

• Competitive salary
• Generous paid time off and Paid Holidays
• Minimal cost health insurance for you and affordable options for your family
• 401(k) with immediate eligibility and match
• Company-paid life insurance
• Company-paid long term disability coverage
• Affordable vision and dental plans
• Flexible Spending Account or Health Savings Account availability
• Wellness plan and complimentary yoga classes
• Monthly in-office massages and employer-sponsored lunches